Data Center Customer Operations III

Company: Equinix, Inc.
Location: San Jose
Posted on: June 1, 2025

Job Description:

Who are we?Equinix is the world's digital infrastructure company, operating over 260 data centersacross the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryConducts circuit maintenance, installations, and advanced testing.

Responsibilities
Installations

• Racks and stacks customer equipment
• Installs intra-cage fiber tray, ladder rack, customer equipment and cabinets
• Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh
  Queue Management
  • Determines work priorities from the Oracle queue and ensures adherence to all commit times
    Testing/Troubleshooting
    • Conducts carrier circuit testing
      Cross Connects
      • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
      • Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
      • Installs and test cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)
        Documentation/Reporting
        • Maintains detailed written records of all work activityQualifications
          • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
          • Able to lift heavy equipment/items up to 50 pounds
          • Able to work days/nights/weekends/holidays, if needed and/or required
          • Night shift (7pm-730am) IS REQUIRED 2 quarters per yearThe United States targeted pay range for this position in the following location is / locations are:
            • San Francisco, CA / Bay Area: $54,000 to $84,000 per year
              Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
              
              This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
              
              The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
              
              As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:
              
              Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.The United States targeted pay range for this position in the following location is / locations are:
              • San Francisco, CA / Bay Area: $54,000 to $84,000 per year
                Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
                
                This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
                
                The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
                
                As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:
                
                
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Keywords: Equinix, Inc., Watsonville , Data Center Customer Operations III, Other , San Jose, California