Event EMS Supervisor San Francisco CrowdRx
Company: Access2Care
Location: San Lorenzo
Posted on: April 25, 2024
Job Description:
More Information about this Job: IMMEDIATELY HIRING! Event EMS
Supervisor PART-TIME Opportunity Location: San Francisco, CAWe're
hiring Event EMS Supervisors to work with the Manager of Operations
to ensure that all Field Supervisors, Support Services Department,
Field Personnel, vehicles, and equipment operate in an efficient
and effective manner. This person must be able to educate, comply,
and enforce company policies and procedures. Our Event EMS
Supervisors are responsible for making managerial decisions that
affect the positive outcome of the company's operations and taking
appropriate disciplinary action when required.
Responsibilities:
- Resolve issues/inquiries from field personnel regarding work
assignments, vehicles, equipment, etc.
- Respond on an ambulance as part of the EMS system to meet
compliance standards and provide quality care.
- Develop coordinated teamwork between field crews as part of an
integrated operation - clinical performance plan.
- Investigate and resolve incoming customer service inquiries
from fire departments, hospitals, nursing staff, and patients
pertaining to field employee performance and patient care.
- Approve or disapprove shift exchanges when proper notice of
request has been given after normal business hours and forward the
changes to the scheduling coordinator.
- Coordinate EMS system availability of ambulances during
disaster situations or MCI incidents and assist as directed by the
incident commander.
- Respond as necessary to Haz-Mat calls, calls involving unusual
circumstances, or calls with more than two units responding.
- Resolve scheduling conflicts that may occur during shifts to
ensure continuation of the highest level of service and forward
those changes to the scheduler.
- Maintain knowledge of all company policies and regulations
ensuring consistency in interpretation of such when dealing with
employees and the public.
- Maintain knowledge of current EMS Protocols and Regulations
that govern the EMS system.
- Maintain an "open door" policy to field employees and encourage
crewmembers to discuss any issues and make suggestions for
improvement.
- Participate with new employee orientation.
- Coordinate with the field training officers and clinical
manager to identify clinical opportunities for improvement and
provide follow-up as necessary.
- Act as a liaison between field personnel, Manager of
Operations, and the General Manager.
- Meet with each Supervisor to schedule platoon meetings
quarterly, with their crews while off duty at a designated
restaurant. Provide a list of topics and meeting minutes for crew
follow-up.
- Oversee day-to-day operations, resolving daily issues that may
arise. Support and encourage field personnel, ensuring the
standards of MedicWest Ambulance are carried out in the field.
- Oversee the Operations Supervisors and maintain continued
training in administrative duties and daily operations.
- Assist in the oversight of Support Services and Dispatch.
- Oversee Investigations and Employee Performance issues.
- Oversee employee uniform accounts.
- Adhere to all company policies and procedures.
- Adherence to and compliance with information systems security
is everyone's responsibility. It is the responsibility of every
computer user to: Know and follow Information Systems security
policies and procedures. Attend Information Systems security
training, when offered. Report information systems security
problems.
- Mentor employees, conduct performance evaluations, counsel, and
provide disciplinary actions to assigned personnel, and works to
facilitate individual and team development that drives positive
results. Champion affirmative action efforts in all aspects of
employment, including but not limited to staffing, training,
promotion, etc.
- Responsible for compliance with and enforcement of
company/department policies and procedures. Minimum Required
Qualifications :
- High School Diploma or equivalent required.
- Current and valid EMT/Paramedic certification, state-approved
CPR certification, BLS card, and Driver's License are all
required.
- 2 to 3 years field experience as EMT/Paramedic required with
prior EMS supervisory or leadership experience preferred.
- Minimum of 3 years supervisory experience.
- Effective oral, written, and inter-personal communication
skills, proficient understanding of county/state geography,
protocols, procedures, and policies as well as CrowdRx's policies,
procedures, and health and safety manual.
- Completion of ICS 100, 200, & 700 courses before or upon hire.
Why Choose CrowdRx? As a leader in event medical services, CrowdRx
is one of Global Medical Response 's (GMR) family of solutions. Our
GMR teams deliver compassionate, quality medical care, primarily in
the areas of emergency and patient relocation services. View the
stories on how our employees provide care to the world at
www.AtaMomentsNotice.com . Learn how our values are at the core of
our services and vital to how we approach care and check out our
comprehensive benefit options at GlobalMedicalResponse.com/Careers
.EEO Statement: Global Medical Response and its family of companies
are an Equal Opportunity Employer, which includes supporting
veterans and providing reasonable accommodations for individuals
with a disability. More Information about this Job: Starting
compensation: $23.50/hr - $25/hr. Check out our benefits page to
learn more about our benefit options.
Keywords: Access2Care, Watsonville , Event EMS Supervisor San Francisco CrowdRx, Other , San Lorenzo, California
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