Ultrasound Clinical Account Specialist - San Jose, California - Biosense Webster, Inc.
Company: Disability Solutions
Location: San Jose
Posted on: April 20, 2024
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Job Description:
Biosense Webster, Inc., a member of Johnson & Johnson's Family
of Companies, is recruiting for an Ultrasound Clinical Account
Specialist to support the San Jose, Sacramento, Monterey, San
Francisco, and Redding, CA territory. At Biosense Webster, Inc. we
have one goal - to ensure those with cardiac arrhythmias can live
the lives they want. This means transforming the latest
advancements in electrophysiology into a suite of tools that
empowers physicians with a range of treatments for the best
outcomes. Quality products and approaches are achievable only
through collaboration with the smartest minds in electrophysiology.
For more than 30 years, we've been the global market leader in the
science and technology of cardiac arrhythmia treatment, working
with thousands of electrophysiologists to identify and develop
diagnostic and treatment tools. And through onsite training, online
courses and our global education centers, we work together to set
new standards every day. Learn more about Biosense Webster at
www.biosensewebster.com and follow us on LinkedIn. Atrial
fibrillation (AFIB) is a quivering or irregular heartbeat
(arrhythmia) that can lead to blood clots, stroke, heart failure
and other heart-related complications. 20 million people around the
world suffer from AFIB each year. Biosense Webster, Inc. is the
global leader in the science of diagnosing and treating heart
rhythm disorders. The company established its leadership in
electrophysiology with the development of the first real-time, 3D
cardiac mapping and navigation technology, as well as the first
electrophysiology catheter. The introduction of the company's
CARTO-- 3 System in 2009 revolutionized 3D mapping technology by
increasing the accuracy, speed, and efficiency of the cardiac
ablation procedure. The Ultrasound Clinical Account Specialist (ULS
CAS) is accountable to provide technical and clinical product
support to health care providers including Electrophysiology (EP)
physicians, Interventional Cardiologists (IC) and laboratory staff
for BWI diagnostic and therapeutic catheters and systems - with an
emphasis on the AcuNav--- and SOUNDSTAR--- catheters - to enable
practitioners to perform advanced cardiac ablation and
interventional procedures respectively. The CAS is responsible to
build and maintain mutually beneficial relationships with
physicians & EP laboratory staff in order to identify and foster
interest in new products or product indications to grow and develop
the company's product and technology utilization. The ULS CAS
directly partners with a Regional Business Director, Territory
Managers, EP CAS, Field Service Engineers and Field Management to
ensure alignment and coordination of activities to meet business
objectives. As the Ultrasound Clinical Account Specialist, you
will: --- Provide expert clinical product and technical assistance
and training to EP/IC physicians and staff on the effective use of
AcuNav--- and SOUNDSTAR--- catheters in EP and IC procedures. ---
Provide expert clinical product and technical assistance and
training to physicians and EP Lab Staff on the effective use of
BWI's systems and catheter equipment (e.g., The CARTO-- System and
appropriate software modules including CARTOSOUND ---,
CARTOMERGE--- and the Stockert RF generator) during case procedures
within an assigned geography, and in a manner that leads to meeting
and exceeding business goals. --- Educate customers on all BWI
products to optimize effective usage by providing technical and
clinical information and in-service trainings. Shares best
practices to increase value for customers. --- Use consultative
selling techniques to identify potential sales opportunities within
the account. --- Create awareness of BWI solutions and facilitates
Territory Sales Manager (TM) contact with the key decision makers
to drive incremental business. --- Maximize customer case support
capability through proper planning and scheduling techniques. ---
Drive collaboration and maintains consistent, open lines of
communication across the assigned responsibilities with internal
partners including regional teams/Pods (i.e. TMs, EP CAS and other
ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
--- Drive collaboration and maintain consistent, open lines of
communication with external partners. --- Develop and share best
practices with US Field Sales and Service colleagues and internal
partners and develop and grow mutually beneficial customer
relationships within and beyond the EP/IC lab, including, but not
limited to physicians, nurses and technicians, clinical and
hospital administrators and staff. --- Stay current on company
products instructions for use (IFU), best practices and technical
troubleshooting, as well as relevant scientific clinical literature
and new product information. --- Prioritize and appropriately
respond to requests in a high stress environment and maintain
composure and problem-solving focus during stressful interactions.
--- Engage in diagnostic dialogue with multiple internal and
external business partners and stakeholders, and formulate
solutions based on dialogue and input gained during session. ---
Provide mentoring for new BWI commercial team members as requested.
--- Perform other duties assigned as needed. The anticipated base
pay range for this position is $76K to $105K.
Keywords: Disability Solutions, Watsonville , Ultrasound Clinical Account Specialist - San Jose, California - Biosense Webster, Inc., Healthcare , San Jose, California
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