Product Designer
Company: Pylon
Location: San Francisco
Posted on: April 1, 2026
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Job Description:
At Pylon, we're building the future of B2B Post Sales. Top
support and success teams at companies like Hightouch, Merge, and
Sardine use Pylon to manage their customer support across Slack
Connect, Microsoft Teams, Email, In-App Chat, Slack Community—all
in one place. We're building a core system of record, an all-in-one
product that has a massive surface area and complex design
problems. We believe design is important and is a major product
differentiator over incumbents. This is not about mindless pixel
pushing, you will be distilling down customer feedback and
collaborating with engineers to ship huge features equivalent to
entire product lines at other companies. We're early too, this is
an opportunity to set the design vision and the design system for
Pylon. What you'll do Within your first 7 days, hand off designs to
engineering Dig into and understand customer problems/feedback
Collaborate with product and engineering throughout a project (no
waterfall here) Navigate both the problem and solution space with
cofounders and peers (we do not have product managers) Communicate
differing opinions and make/facilitate constructive decisions Think
through the broad user flows for new features Generate high
fidelity mocks and think through UI/UX Build up the design system
alongside Wendy , Ben , and Oliver and engineering partners
Validate design choices with analytics Requirements Located in (or
will relocate to) San Francisco and excited about working in-person
Very organized and hard working and fast An interest in tinkering
with the product and suggesting improvements Compensation - Salary
equity based on experience. The offered compensation depends on the
individual's qualifications assessed during the interview process.
Our perks Fully covered medical, dental, and vision insurance for
employees 401(k) retirement plan Commuter benefits Parental leave ?
14 company holidays unlimited PTO ? Annual offsite Lunch, dinner,
and snacks at the office ? Fitness stipend More about Pylon
Funding: Series B led by a16z and BCV ($51M total raised) Founders:
Advith Chelikani , Robert Eng , and Marty Kausas Team: Currently 90
and growing!
Keywords: Pylon, Watsonville , Product Designer, Engineering , San Francisco, California
