Identity Platform (IDP) Support Engineer
Company: Cisco
Location: San Jose
Posted on: April 22, 2024
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Job Description:
Who We Are
Today's demanding business environment is more than that - it's a
period of disruption between the pandemic, global business change,
and internal process complexity. For us to focus on simplicity and
the best customer experience, we need extraordinary talent and the
right abilities to be successful. This is now a mantra for our
Cisco leadership team and for us.
Enterprise IT Security team is changing the way we run Cisco's
operations by improving the power of technology, the best of
business processes. Together, we will Reinvent the Cisco
experience. We are partners with CISO organization on vision,
strategy and execution that continues to improve our security
posture and reduce agreed risk. Please join us and make this
journey together!
Who You Are
If you are a top-tier IDP (Identity Platform) professional looking
to contribute your expertise in an exciting and rewarding
environment, we encourage you to apply. Join our team and be at the
forefront of securing Cisco's digital assets.
Who You'll Work With
The Enterprise IT Security organization is passionate about
technology not just to be innovative, but we transform innovation
into value for Cisco. We are responsible for delivering
best-in-class capabilities that enable Cisco employees, Customers
and Partners to transform their experience. Our customers are not
just industry leaders but are redefining the world through the
empowerment of technology - with Cisco by their side.
On a daily & weekly basis you will interact with key business
partners in various multi-functional teams like Security and Trust
Office, Infrastructure, Legal, Business Operations, and
Customer/Partner Experience teams. You will work with the Business
and Technical Architecture Groups, Product Owners, Development Team
leads, Multi-functional teams.
What You'll Do
Cisco's IT Security organization is seeking a highly skilled and
expert Identity and Access Management (IAM) Support Engineer to
join our diverse team.
The role involves designing, developing, and fixing Identity
Provider (IDP) solutions tailored for our internal clients, which
includes providing comprehensive technical documentation,
recommendations, specifications, business cases, requirements, and
test cases. The individual will be responsible for configuring
Single-Sign-On (SSO) authentication and API security management
using leading Identity and Access Management (IAM) providers and
must possess experience with federation services such as SAML,
OAUTH, and OIDC. The candidate should have operational support
knowledge and experience with top IDP platforms and display strong
proficiency in analyzing logs, pinpointing authentication and
authorization issues, and devising effective solutions. A key goal
is to eliminate redundant capabilities, simplify processes, and
uphold enterprise standards and industry best practices. The
individual should be knowledgeable and experienced in enabling,
migrating to, and/or overseeing an enterprise IDP platform based on
best practices. Integration of IDP capabilities with Software as a
Service (SaaS) and Platform as a Service (PaaS) cloud platforms is
also a critical function. Candidates are expected to be adept in
automating IDP processes through out-of-the-box capabilities,
Robotic Process Automation (RPA), or the development of custom
connectors/APIs. Additionally, a thorough understanding of Least
Privileged Access Modeling, Role-Based Access Control, Separation
of Duty, Agile methodologies and tools, and familiarity with COBIT
and ITIL frameworks are essential for the role.
Basic Qualifications:
Preferred Qualifications:
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our
talents to work as a team, to develop innovative technology and
power a more inclusive, digital future for everyone. How do we do
it? Well, for starters - with people like you! Nearly every
internet connection around the world touches Cisco. We're the
Internet's optimists. Our technology makes sure the data traveling
at light speed across connections does so securely, yet it's not
what we make but what we make happen which marks us out. We're
helping those who work in the health service to connect with
patients and each other; schools, colleges, and universities to
teach in even the most challenging of times. We're helping
businesses of all shapes and sizes to connect with their employees
and customers in new ways, providing people with access to the
digital skills they need and connecting the most remote parts of
the world - whether through 5G, or otherwise. We tackle whatever
challenges come our way. We have each other's backs, we recognize
our accomplishments, and we grow together. We celebrate and support
one another - from big and small things in life to big career
moments. And giving back is in our DNA (we get 10 days off each
year to do just that). We know that powering an inclusive future
starts with us. Because without diversity and a dedication to
equality, there is no moving forward. Our 30 Inclusive Communities,
that bring people together around commonalities or passions, are
leading the way. Together we're committed to learning, listening,
caring for our communities, whilst supporting the most vulnerable
with a collective effort to make this world a better place either
with technology, or through our actions. So, you have colorful
hair? Don't care. Tattoos? Show off your ink. Like polka dots?
That's cool. Pop culture geek? Many of us are. Passion for
technology and world changing? Be you, with us! #WeAreCisco
Message to applicants applying to work in the U.S. and/or
Canada:
When available, the salary range posted for this position reflects
the projected hiring range for new hire, full-time salaries in U.S.
and/or Canada locations, not including equity or benefits. For
non-sales roles the hiring ranges reflect base salary only;
employees are also eligible to receive annual bonuses. Hiring
ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring
location and additional factors, including but not limited to
skillset, experience, and relevant education, certifications, or
training. Applicants may not be eligible for the full salary range
based on their U.S. or Canada hiring location. The recruiter can
share more details about compensation for the role in your location
during the hiring process.
U.S. employees have access to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short
and long-term disability coverage, basic life insurance and
numerous wellbeing offerings. Employees receive up to twelve paid
holidays per calendar year, which includes one floating holiday,
plus a day off for their birthday. Employees accrue up to 20 days
of Paid Time Off (PTO) each year and have access to paid time away
to deal with critical or emergency issues without tapping into
their PTO. We offer additional paid time to volunteer and give back
to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on
top of their base salary, which is split between quota and
non-quota components. For quota-based incentive pay, Cisco
typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to
50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and
75%;
1% of incentive target for each 1% of attainment between 75% and
100%; and once performance exceeds 100% attainment, incentive rates
are at or above 1% for each 1% of attainment with no cap on
incentive compensation.
For non-quota-based sales performance elements such as strategic
sales objectives, Cisco may pay up to 125% of target. Cisco sales
plans do not have a minimum threshold of performance for sales
incentive compensation to be paid.
Keywords: Cisco, Watsonville , Identity Platform (IDP) Support Engineer, Engineering , San Jose, California
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